Terms of Service

Last Updated: May 15, 2026

These Terms of Service (“Terms”) govern your access to and use of The Fulfillment Planner mobile application (the “App”) and the website at thefulfillmentplanner.com (the “Site”), operated by Primo Forte Media Group (“we,” “us,” or “our”). Please read these Terms carefully before using our services.

✦ 1. Acceptance of Terms

By downloading, installing, or using the App, or by accessing the Site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the App or Site.

We reserve the right to modify these Terms at any time. Your continued use of the App following any changes constitutes your acceptance of the new Terms.

✦ 2. Eligibility

You must be at least 13 years of age to use the App. By using the App, you represent and warrant that you are at least 13 years old. If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms.

The App is intended for personal, non-commercial use. You may not use the App if you are prohibited from doing so under applicable law.

✦ 3. Account Registration

To access certain features of the App, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, are being misused.

✦ 4. Subscription & Payments

The Fulfillment Planner offers a 7-day free trial followed by a recurring monthly subscription. By starting your free trial, you agree to the following:

• Trial Period: Your 7-day free trial begins the moment you download the App and start the trial. No charge is made during the trial period if you cancel before it ends.
• Subscription Price: After the trial, your subscription will automatically renew at $9.99 per month unless canceled.
• Billing: All payments are processed through Apple's App Store. We do not directly handle payment information.
• Auto-Renewal: Your subscription renews automatically 24 hours before the end of each billing period. You will be charged through your Apple ID.
• Cancellation: You may cancel at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period.
• Refunds: Refund requests are subject to Apple's refund policies. We do not issue refunds directly.

✦ 5. License & Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App for your personal, non-commercial purposes.

You agree not to:

• Copy, modify, or distribute the App or its content
• Reverse engineer, decompile, or disassemble any part of the App
• Use the App for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the App or its systems
• Use automated tools to scrape, crawl, or extract data from the App
• Interfere with or disrupt the integrity or performance of the App

✦ 6. Your Content

The App allows you to create and store personal content including journal entries, commitments, reflections, and conversations with Forte (“Your Content”). You retain all ownership rights to Your Content.

By using the App, you grant us a limited license to store, process, and display Your Content solely for the purpose of providing the service to you. We do not claim ownership of Your Content and will not use it for advertising or sell it to third parties.

You are solely responsible for Your Content. You agree not to submit content that is unlawful, harmful, harassing, defamatory, or otherwise objectionable.

✦ 7. Forte AI Coach

Forte is an AI-powered coaching assistant built into the App. By using Forte, you acknowledge and agree that:

• Forte is an AI tool, not a licensed therapist, counselor, doctor, or financial advisor
• Forte's responses are generated by artificial intelligence and may not always be accurate, complete, or appropriate for your specific situation
• Nothing Forte says constitutes professional medical, mental health, legal, or financial advice
• You should consult qualified professionals for any decisions that affect your health, safety, finances, or legal rights
• Your conversations with Forte may be processed by OpenAI to generate responses, subject to OpenAI's usage policies

We are not liable for any decisions you make based on Forte's responses.

✦ 8. Intellectual Property

The App, Site, and all content, features, and functionality — including but not limited to text, graphics, logos, icons, images, and software — are owned by Primo Forte Media Group or its licensors and are protected by United States and international intellectual property laws.

The Fulfillment Planner name, Forte name, and associated logos are trademarks of Primo Forte Media Group. You may not use our trademarks without prior written permission.

✦ 9. Disclaimer of Warranties

THE APP AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from using the App will be accurate or reliable.

✦ 10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIMO FORTE MEDIA GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP OR SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

✦ 11. Indemnification

You agree to indemnify, defend, and hold harmless Primo Forte Media Group and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

✦ 12. Termination

We may terminate or suspend your account and access to the App at any time, with or without cause or notice, including if we believe you have violated these Terms.

Upon termination, your right to use the App will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

✦ 13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in San Diego County, California.

You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

✦ 14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and provide notice through the App or via email where appropriate.

Your continued use of the App after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the App.

✦ 15. Apple-Specific Terms

The following terms apply to your use of the App obtained through the Apple App Store:

• These Terms are between you and Primo Forte Media Group, not Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support services for the App.
• In the event the App fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligations with respect to the App.
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms as a third-party beneficiary.
• You must comply with applicable third-party terms of agreement when using the App (e.g., your wireless data service agreement).

✦ 16. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

✦ 17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Primo Forte Media Group regarding your use of the App and Site, and supersede all prior and contemporaneous agreements, representations, and understandings between you and us.